Our products are genuine brands supplied directly by manufacturer and importer, SEAC Ltd, trademark owner of Polytops and Con-serts. All transactions and contacts are dealt directly by SEAC. FixDirect aims to supply top quality products with first class service at lowest possible price. Our delivery charges go by weight and our standard delivery is via Royal Mail so you do not pay over the top for a small item. We welcome any feedback regarding our products and service or anything else including our website.